Suspend and Reactivate Outreach Services for a Patron

When you suspend outreach services for a patron, the patron is not included in automatic selection list processing.

To temporarily suspend outreach services for a patron:

1. Open the Reader Services view of the patron’s Patron Status workform, if it is not already open. See Set up outreach services for a patron.
2. Select Inactive in the Outreach Services Status box.
3. Specify the date to reactivate outreach services in the Reactivate box. You can type a date in the format mm/dd/year, or click  and select a date from the calendar.

When the date is reached, the patron’s outreach service is automatically reactivated. The status is Active.

Note:
To reactivate a patron’s outreach service manually, select Active in the Status box and specify today’s date.

4. Select File | Save to save the settings.

Related Information

To permanently remove a patron from outreach services, clear the Outreach Services check box on the Reader Services view of the patron’s Patron Status workform.

Note:
If your branch uses Outreach Services but has not enabled reading histories for non-outreach services patrons, when you remove a patron from Outreach Services by clearing the Outreach Services check box, the patron’s reading history will not be cleared. The history remains unless items are manually removed. See Remove items from a patron’s reading history.